Heads Up!

Installation

Make sure you are using the newest version Zoom
Make sure you have enabled apps in Zoom
Give the Heads Up! app Zoom permissions
For any issues, see the Installation Troubleshooting section below

Usage

From a meeting, go to Apps -> Heads Up!
Select any deck in order to begin a round
- Each round, a “guesser” is randomly selected, all other players are "clue-givers"
- The clue-givers will be shown a secret name, word, or phrase, and should use whatever means they can to get the guesser to guess it (but some decks suggest special rules for what’s allowed!)
- If the clue-givers find the word too difficult to guess, they can “Skip” at any time
- If the guesser gets the word correct, the clue-givers select “Correct”
- When time is up, next guesser is randomly selected

Uninstallation

Visit your list of installed apps on the Zoom App Marketplace
Next to “Heads Up!”, select “Uninstall”
REMINDER: uninstalling will not cancel an ongoing Heads Up! Gold subscription. This must be cancelled by pressing the Cancel button within the game on the settings page or by contacting support.

Heads Up! Gold

Heads Up! Gold is the premium subscription offer for Heads Up! for Zoom, providing unlimited free rounds with any deck. Cancel any time by opening Heads Up! for Zoom in any Zoom meeting, navigating to Settings, and selecting “Cancel”. The first month of subscription billing occurs immediately on successful payment processing.

Cancelling Heads Up! Gold

Cancel any time by opening Heads Up! for Zoom in any Zoom meeting, navigating to Settings, and selecting “Cancel”. A cancelled subscription will remain active until the end of the current billing period.

Coming Soon

Breakout Room Support - Heads Up! For Zoom will allow separate games for participants in each breakout room.

Troubleshooting

I don’t see an option to enable the app

Your account may be part of an organization with one or more administrators. Contact your administrator to enable the app.

The app is stuck loading / stuck on the splash screen

Please ensure that you are using the newest version of Zoom

I saw a "Zoom Apps are Disabled" notification when invited to play

Please ensure that you are using the newest version of Zoom

Still having issues?

Use the New Support Ticket link above to place an inquiry with our support team, or email us at headsup@play.co